Refund policy

We want you to love whatever items you buy from us and we understand that buying any apparel online comes with the risk of fit issues. Therefore we are happy to accept exchanges on any apparel items so long as the item is in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. We DO NOT offer refunds on custom made items as there items are not resellable. We are a small up and coming shop, so we hope you understand. 

If you do feel the need to make an exchange you can contact us at Info@TwoTimesDesigns.com to initiate the process. We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange. Exchanges will be made at the expense of the buyer (shipping charges).

You can always contact us for any return question at Info@TwoTimesDesigns.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.